1. If you are using an old version of web browser (earlier than Netscape 4.1 or eralier than MS Explorer 4.0), your web browser may not fully support all functions of Java applet.
2. Your web browser may be set by default not to allow any Java applet to run.
3. Java VM is not installed in my PC. What should I do?
4. I see a "Scripting Error" message.
5. I get an error message (Javascript and so on) or it freezes.

You can download the latest version of Netscape Communicator or MS Internet Explorer freely anytime. Click one of the following icons depending your favorite.

• Netscape
• Explorer

Netscape user:

• From the Edit menu of any Communicator window
• Choose Preferences
• In the list on the left side of the Preferences dialog box, open the Advanced list
• Click Enable Java

Explorer user (IE 4.0):

• On the View menu in the browser
• Click Internet Options
• Click the Advanced tab
• Select the Java JIT compiler enabled check box.
• If you want Internet Explorer to create a log of all Java activity, select the Java logging enabled check box.

Explorer user (IE 5.0):

• On the Tool menu in the browser
• Click Internet Options
• Click the Advanced tab
• Select the Java JIT compiler enabled check box.
• If you want Internet Explorer to create a log of all Java activity, select the Java logging enabled check box.

Java applet requires the Java Virtual Machine (JVM.) It's free and easy to install. Visit http://java.sun.com/getjava/index.html to get the Java VM.

This problem appears in Internet Explorer 4.0 or 4.01. There are two solutions: Download the free Internet Explorer 4.01 Service Pack at http://www.microsoft.com/msdownload/iebuild/ie4sp1_win32/en/ie4sp1_win32.htm Upgrade to Internet Explorer 5 (or higher) for free at http://windowsupdate.microsoft.com

• Use the latest version of your browser: Microsoft IE 5.x (or higher) or Netscape Communicator 4.7 (or higher.).
• Use the latest version of the Java Virtual Machine. Visit microsoft.com, select "search by keyword," and look for Microsoft VM.
• Windows NT users should read http://www.ufaq.org/commonly/java_remedy.html.